Terms of Use

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1. Acceptance of Terms

By accessing and using the website and services of CreARTive IT LLC ("we", "our", "us"), a limited liability company organized under the laws of the State of New Mexico, United States, trading as creARTive IT, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

CreARTive IT LLC provides IT consulting and AI implementation services, including but not limited to:

• AI agent development and deployment
• Retrieval Augmented Generation (RAG) system design and implementation
• Vector database architecture and setup
• AI model integration and customization
• AI strategy consulting and advisory services
• Platform development and system integration

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website. You may not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Use the website to transmit harmful, offensive, or illegal content.
• Reproduce, duplicate, or exploit any part of the website for commercial purposes without written permission.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of CreARTive IT LLC or its content suppliers and is protected by international copyright and intellectual property laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of CreARTive IT LLC. You may not use these marks without our prior written permission.

5. Consulting Services

All consulting and AI implementation services are provided under separate service agreements. These Terms of Use govern your use of the website; specific project terms, deliverables, timelines, and fees will be outlined in individual contracts or statements of work.

6. Confidentiality

We take confidentiality seriously. Any proprietary business information shared with us during consultations or project engagements will be treated as confidential, unless otherwise agreed in writing or required by law.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

• CreARTive IT LLC provides this website and its content on an "as is" and "as available" basis without warranties of any kind.
• We do not warrant that the website will be uninterrupted, secure, or error-free.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.
• Our total liability for any claim arising from these terms shall not exceed the amount paid by you, if any, for accessing the website.

8. Indemnification

You agree to indemnify, defend, and hold harmless CreARTive IT LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these terms.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only, and we do not endorse or assume responsibility for the content or practices of any third-party sites.

10. Modifications

We reserve the right to modify these Terms of Use at any time. Changes will be effective upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms shall first be addressed through good-faith negotiation. Where negotiation does not resolve the dispute, it shall be submitted to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico. Nothing in this clause deprives a consumer of the protection of mandatory provisions of the law of their country of habitual residence.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Contact

For questions about these Terms of Use, please reach us through our contact form.